Frequently Asked Questions
Everything you need to know about our handcrafted metal-inspired fashion.
What materials are used in your accessories?
Tier One Metalworks uses premium-grade stainless steel, aerospace-grade aluminum, and industrial-strength titanium to ensure each piece is as durable as it is stylish.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.
Will your jewelry rust or tarnish over time?
No. Because we use high-quality alloys and industrial finishes, our products are resistant to rust, corrosion, and tarnishing even with daily wear.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer custom engravings?
Currently, we offer limited-edition drops and standard designs, but we plan to introduce custom laser engraving services in the near future.
How do I determine my correct size?
Each product page includes a detailed sizing guide. For rings and bracelets, we recommend measuring your circumference in millimeters for the most accurate fit.